Service Information & Conditions · L GLOBAL
Service Information & Conditions
Important points to confirm before buying, sending parcels or approving international dispatch.
PLAN WITH CONFIDENCE
Details worth confirming.
01
Acceptance comes first
Item and destination acceptance must be confirmed before parcels are sent. Published guidance does not replace review of your specific goods.
02
An agreed scope
The quotation and confirmed arrangement determine which buying, checking, storage, packing and transport operations are included.
03
Accurate information
Provide complete product descriptions, tracking references and recipient details. Incomplete or incorrect information may require further checks or changes to the arrangement.
04
Costs and delivery estimates
Confirm quotation validity, chargeable-weight rules, surcharges and destination costs. Delivery estimates are subject to carrier operations, customs and local delivery conditions.
05
Changes and after-sales handling
Report problems promptly with the relevant order or tracking reference. Seller return policies, carrier terms, shipment status and agreed service conditions affect available remedies.